What is personal data? Personal data – any information relating to an identified or identifiable natural person, such as name, address, online identifiers, etc. When you visit and register on our website, we will collect personal data about you. We believe it is important to inform you about how we will use your personal data that you share with us. So: What types of personal data do we collect? The personal data collected about you refers to your name, surname, e-mail, telephone number, date of birth. For what purpose do we collect personal data? The data collected and mentioned in point 2 are processed for the following purposes:
  • Improving the functionality of our website and to be able to respond to your requests when you use the Contact form;
  • Sending information by e-mail and/or sms, consisting of promotions, campaigns, raffles, contests, or any other type of event organized by the mall;
  • Analyzing how and how you interact with the site.
FLEXOGRAPHIC SRL will not sell, trade or rent your personal information. Your data will not be passed on to a third party, unless FLEXOGRAPHIC SRL is legally ready to do so. Additionally, when you give your express consent, we automatically track information about you, by using cookies that are necessary for the site’s functionality (e.g. authentication). For more details, you can access  the Cookies Policy  . What are your rights in relation to data processing? As a data subject, in accordance with the provisions of EU Regulation no. 2016/79/27.04.2016 you have the following rights that you can exercise free of charge:
  • The right of access to your personal data, respectively to information regarding the categories of personal data processed, the purpose of the processing, the recipients of the processed personal data, the duration of storage;
  • The right to request data rectification if you consider that the data collected by us is incorrect, incomplete or inaccurate;
  • The right to request the restriction of data processing;
  • The right to data deletion (the right to be forgotten);
  • The right to the portability of the data processed by us to a recipient indicated by you;
  • The right to object to data processing;
  • The right to address the National Supervisory Authority for the Processing of Personal Data and the courts regarding the way in which your personal data has been processed.
In order to exercise your rights, you can use the  unsubscribe button in the e-mails you receive from us or you can send us your requests by e-mail to the following address: office@loraluxury.eu (in the latter case, you we will ask for proof of your identity to prevent abuse). You can also fill out a rights exercise form at the customer relations office in the mall. Data Retention and Deletion In the absence of a request from you regarding the deletion of personal data processed by us, they will be stored for the period of time necessary to fulfill the purpose for which they were collected, as follows:
  • For the purpose of improving the functionality of the site and to respond to your requests sent through the contact form, the data will be stored for a period of 1 year from your last interaction with us;
  • To fulfill the purpose of promoting the mall (marketing), the data will be stored for a period of 5 years from your last interaction with us;
  • To fulfill the research purpose, the data will be stored for a period of 5 years from your last interaction with us;
  • In the event that you agree to delete your website user account, your data provided during registration will be deleted within a maximum of 30 days;
  • To fulfill the purpose of analyzing the way and your interaction with the site, please consult the Cookies Policy  .
Transfer of personal data FLEXOGRAPHIC SRL does not sell, transfer, disclose or allow access to your personal data to third parties unrelated to its activity. We may disclose your personal data to public authorities (Prosecutor’s Office, Police, courts and other competent state bodies), based on and within the limits of legal provisions and as a result of express requests made by them. How we secure your data FLEXOGRAPHIC SRL takes data security seriously, so we use appropriate technologies and procedures to protect personal information. Our policies and procedures are regularly reviewed and updated in accordance with applicable provisions on the protection of personal data. By way of example:
  • we have policies and procedures regarding the protection of personal data;
  • we have safeguards in place against the accidental loss and access/use/destruction/disclosure of personal data;
  • we carry out privacy impact assessments in accordance with the GDPR;
  • we conduct audits and implement data protection safety measures;
  • we train employees on the protection of personal data;
  • all our employees and collaborators have signed new confidentiality agreements.